Customs Brokerage
Contact our Customs Brokers
Describe your cargo and situation — we will identify the optimal customs clearance approach for your shipment
Typical response time: under 2 hours
Benefits of Customs Brokerage with TGL
Licensed customs brokers
TGL Ukraine has held a customs broker licence since 2011. The company meets all regulatory requirements set by customs authorities and has hands-on experience working with Ukrainian and EU customs.
No border delays
Correctly prepared documentation and thorough knowledge of procedures help avoid costly delays caused by filing errors
Full regulatory compliance
We monitor changes in customs legislation and ensure compliance with all current requirements for every shipment we handle
End-to-end process management
From cargo classification and HS code determination to declaration filing and customs authority liaison — we manage the full process
Customs Brokerage Services
Customs clearance is more than filling in forms. It requires knowing the procedures, classifying cargo correctly, understanding applicable duties and exemptions, and resolving non-standard situations quickly and cost-effectively.
At TGL Ukraine, customs clearance is handled by licensed brokers with direct, practical experience working at Ukrainian customs. We manage full import and export documentation for a wide range of cargo types — including complex cases with non-standard classification or special customs regimes.
Our customs brokerage services include:
- Import and export customs clearance in accordance with Ukrainian legislation
- HS code determination and accurate cargo classification
- Customs declaration preparation and supporting documentation
- Duty, VAT, and exemption consulting for import and export operations
- Representation before customs authorities and resolution of disputed cases
We clear cargo at customs across Ukraine and have experience with a broad spectrum of commodity types. If you need a reliable customs broker, our team is ready to take on your task.
Frequently Asked Questions
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A customs broker is a licensed specialist who acts on behalf of the cargo owner during customs clearance. They know the requirements, procedures, and applicable legislation — which allows them to avoid errors, speed up clearance, and prevent fines or delays.
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A standard document set includes a foreign trade contract, commercial invoice, packing list, transport documents (CMR, AWB, or B/L depending on transport mode), and a customs declaration. Certain goods may require additional permits, certificates, or licences.
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Customs value is based on the transaction value (the invoice price of the goods), adjusted for freight costs, insurance, and other elements incurred up to the Ukrainian border. Our brokers ensure the customs value is correctly declared.
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Standard import duties include import duty (depending on the HS code and country of origin), 20% VAT, and in some cases excise duty. Our team calculates the exact charges applicable to your specific goods.
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Transit clearance applies when cargo passes through Ukrainian territory without being cleared for import — for example, goods moving from one country to another via Ukraine. We handle all required transit documentation.
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Yes, we handle re-export procedures, goods returns, and customs documentation for claim shipments, including the appropriate procedures for duty and VAT recovery on re-exported goods.
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With a complete document set and standard goods, clearance typically takes a few hours to 1–2 business days. Complex cases or inspections may take longer. We prepare documents in advance to minimise waiting time.
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Fill in the form below or contact us directly. Our customs brokers are ready to answer your questions, calculate applicable duties, and advise on the clearance procedure for your specific goods.